Click2Print® information
Refund and Reprint Policy
Read Click2Print®'s policy for print concerns, damaged shipments, complaint reporting, assessment, reprints and eligible refunds.
Useful next steps
Use the links below to continue to the relevant service, quotation or customer-information page.
Estimate a requirement
Use the calculator for a planning estimate before requesting a confirmed quotation.
Request a written quote
Send the product, quantity, size, material, finishing, deadline and delivery details through the secure form.
Trust and responsibility
Issue review, reprint and refund evidence
Customized output cannot be assessed like unused standard retail stock. Any remedy depends on the written specification, approved artwork or proof, delivered result and applicable policy.
Report promptly
Provide the order reference, affected quantity, photographs and a clear description of the issue through an official contact channel as soon as practical.
Preserve evidence
Keep the affected items and packaging available for inspection or return where requested. Do not discard the full production evidence before review.
Approval boundaries
Customer-approved spelling, names, dates, page order, dimensions or design content are distinguished from a production result that does not match the approved specification.
Written outcome
Eligibility for correction, reprint, credit or refund is determined after evidence and policy review and should be confirmed in writing.