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Privacy and file handling

Privacy Policy

This policy explains how Click2Print handles information submitted through website inquiries, quote forms, file uploads, payment confirmations and private order-status requests.

Information is used to review and respond to your request

Do not submit passwords, card PINs, CVVs, OTPs, banking logins, government identity documents or unrelated sensitive records through website forms.

Information collected

Depending on the form, Click2Print may receive a name, business or university, email, phone number, city or destination, product specifications, order reference and project instructions.

Quote and contact use

Contact details and specifications are used to review feasibility, prepare quote guidance, coordinate artwork, answer questions and communicate about the requested service.

Artwork and receipt uploads

Submitted files are stored outside the public web directory with randomized filenames. Authorized staff receive expiring signed links for review. Upload only files necessary for the inquiry.

Communications

Click2Print may respond through the email, phone or WhatsApp details supplied. Order information is shared only after reasonable identity or reference verification.

Privacy-safe analytics

The site may record generic events such as form starts, inquiry type, page path, CTA clicks and non-identifying file type or size bands. Filenames, message text, email addresses and phone numbers are not intentionally sent as analytics event parameters.

Retention

Website inquiry records are scheduled for deletion after 90 days and uploaded files after 30 days, unless a shorter period is requested or a longer period is reasonably required for an active order, dispute, legal duty or fraud prevention.

Confidentiality requests

Tell the team before sending confidential artwork and state any access, non-disclosure, retention or deletion requirements. Do not upload material you are not authorized to share.

Security and service providers

Reasonable technical controls are used, but no internet transfer is risk-free. Hosting, email, communications, courier and analytics providers may process limited data needed to operate the relevant service.

Questions and requests

For access, correction or deletion questions, contact info@click2print.pk or +92 300 4644277 and provide enough information to verify the relevant inquiry.

Direct answers before you place an order

Are uploaded files publicly accessible?

The secure inquiry system stores new files outside the public website and uses expiring signed links for authorized review.

Does the website collect payment credentials?

No. Payment confirmation forms must not be used for passwords, PINs, CVVs, OTPs, banking logins or full card details.

Can a file deletion request be made?

Yes. Contact Click2Print with the inquiry reference and verification details. A request may be subject to active-order, dispute, fraud-prevention or legal retention needs.